Refund | Cancellation

We do have pretty easy and straightforward refund & cancellation policies.

 
We will issue a full refund back to your original payment method used IF AND 
ONLY IF:

• Your order gets lost while in transit.  You may also opt for a resend.  Resends will take 5-9 business days, just like placing a new order.

 

•  You received an incorrect item, size, style, etc..  In this situation, we will require you to send a photo within 5 days of delivery.  You may also opt for a resend.  Resends will take 5-9 business days, just like placing a new order.

 

•  You received a damaged item.  We will require you to send a proof of damage.  You may also opt for a resend.  Resends will take 5-9 business days, just like placing a new order.

 

• If your order is delayed (more than 15 business days) due to reasons we have no 
  control of like postal delay, we will issue a compensation store credit in the form of a coupon code.

 

• If the product is returned to us due to incorrect address issue or consignee not found, the customer will have to pay the courier charges for resending the product.